Privacy Policy

Last updated: 16 August 2026

This Privacy Policy explains what data MetelScan collects, how we use it, and what choices you have. It applies to our website, browser extension, and related services.

1. Who operates MetelScan

MetelScan is an independent service run by an individual developer. Payments are processed by the provider shown at checkout; we never receive or store your full card details. For any privacy question, contact support@metelscan.com.

2. Data we collect

• Account data: your email address, how you signed in, and session information.
• Billing data: your purchases, credit balance, payment status, and transaction references.
• Usage data: which features you use, how many credits you spend, and whether a translation succeeded or failed.
• Images you translate: the manga, manhwa, or manhua page you send us so we can translate it.

We do not store your password, your card number, or a history of what you read.

3. What we do with the pages you translate

In cloud mode, MetelScan sends page pixels to our API and GPU so we can find the text, read it, translate it, and return overlays. Those images are processed to produce your result and are not kept as a chapter library on our side. Local mode does the same work on your device and does not upload the page. To translate the text in cloud mode, we send the words we read to a translation provider; we do not send your name, email, or account details with them.

The extension uses the page address only on your own device, to remember the settings you picked for a series. Chapters you save to the extension Library stay on that device. We do not receive your full reading address and we do not build a reading history from it.

4. How we use your data

• To create and secure your account.
• To process translations and return your results.
• To manage credits, subscriptions, and purchase records.
• To detect and prevent abuse, fraud, and unauthorized use.
• To keep the service reliable and to support you when something goes wrong.

5. Who we share data with

We share data only as needed to run the service, with providers that process it on our behalf under their own security and privacy terms:

• PayPal or Paddle: checkout, subscriptions, receipts, and refunds. The provider handles payment details directly; we never receive your full card number.
• Supabase: sign-in and account database.
• Cloudflare: website and service hosting.
• Our GPU provider: the temporary image processing that detects and reads the text.
• A translation provider: turning the text we read into your chosen language.
• An email provider: account and password emails, if you request them.

6. What we do not do

• We do not sell your personal data.
• We do not use advertising or cross-site tracking.
• We do not keep a record of which chapters or series you read.

7. How long we keep data

We keep account and billing records for as long as you have an account and for as long as the law requires afterwards. The pages you send for translation are processed to create your result and are not retained as stored files. If you delete your account, we remove your account data, keeping only what we must for legal, tax, and anti-fraud reasons.

8. Security

We use reasonable technical and organizational measures to protect your data. No online service can be perfectly secure, but we work to reduce risk and respond quickly to problems.

9. Cookies and local storage

We use cookies and local storage to keep you signed in and to remember interface preferences. See our Cookie Notice for details.

10. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To make a request, email support@metelscan.com from the address on your account.

11. Children

MetelScan is not intended for children under 13. If you believe a child has given us personal data, contact us and we will remove it.

12. Changes to this policy

We may update this policy from time to time. When we do, we will update the date above and, where required, provide additional notice.

13. Contact

Questions about your privacy? Email support@metelscan.com.